advice for purchasers of ITIL - the IT Skeptic
14:10 minutes (5.68 MB)A podcast of the original article "Should you do ITIL certification training with ITIL version 3 looming?"read more
View ArticleAre Microsoft patenting CMDB? - The IT Skeptic
7:06 minutes (2.85 MB)A recent patent application appears to indicate that Microsoft is applying to patent CMDB. This issue is not attracting the outrage that it ought to.read more
View ArticleToday’s shock joint announcement from Microsoft and IBM throws ITIL Refresh...
7:56 minutes (3.19 MB)A podcast of the original article. In preparation for the release of Microsoft Service Manager (previously known as “Service Desk”), Microsoft made a surprise joint announcement...
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